FAQ
New
- Must be unopened, unused, and boxed in its original packaging.
- All accessories must be included with the product.
- The original seals and packaging must be intact, with no signs of being broken, damaged, or opened.
- The device must not have been activated.
- Must still have the full manufacturer's warranty.
- Must be a UK/EU model.
- Must not be blacklisted or reported as stolen.
- The box must be undamaged and in perfect condition.
- The device must be free from any outstanding finance agreements; this will be verified.
- All accessories (battery, charger, headphones, etc.) and user manuals must be supplied, completely unused, and brand new.
- Any additional items such as memory cards, stylus, etc., provided by the manufacturer or service provider must be included.
Used
- In perfect condition with no signs of use whatsoever.
- Must function as if it were brand new.
- No scratches, blemishes, cracks, chips, or dents on any part of the device.
- All parts of the device must be fully functional and genuine OEM.
- Must be a UK/EU model.
- Game consoles, Tablets & Smartwatches must include all original accessories and cables.
- Must not be blacklisted or reported as stolen.
- If the device does not meet these criteria, a revised offer will be provided.
- No service messages, faulty buttons, or signs of jailbreaking.