Why should I sell my device through WeBuyFones?
We at WeBuyFones are committed to offering the best prices and making the selling process as swift and hassle-free as possible.
I don't have the box or some of the accessories - does this matter?
No – we actually only need the device in it’s described condition to pay you the offered amount.
If you wish to send us accessories, then that’s fine – we can make sure they are recycled or dispose of them responsibly for you.
I have placed an order and confirmed a selling price. How long is this quote valid for?
We request that you send your device to us within 7 days of the order/quotation.
If 7 days lapses, please place a new order.
After I send you my device, how quickly will I be paid?
In the majority of cases, we pay to your bank account on the same day we receive your item.
What if you deem the device to not be in the condition quoted for?
We’ve simplified our device condition options to be as easy as possible for you. Declaring the condition appropriately ensures you are paid the amount that you are quoted.
On the rare occasion that we receive a device that is not as described, (e.g you claim it is unlocked and when we get the device we find it is locked to a network) we will contact you and adjust the quote.
If you are not happy with the revised quote, we will return the item to you free of charge.